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Company Overview:
We are a rapidly growing international company committed to providing exceptional products and services to clients around the world. To enhance our customer experience, we are seeking a passionate and skilled Senior Customer Service Manager to join our team. Here, you will have the opportunity to thrive in a dynamic environment, leveraging your talents and creativity while working closely with global clients and teams.
Key Responsibilities:
Order Management: Oversee the entire process of order acceptance, issuance, delivery, and payment collection for domestic and international clients, ensuring timely fulfillment of client needs.
Supply Chain Collaboration: Assist with international material procurement, supplier communication, and related email correspondence to ensure smooth supply flow.
Communication Liaison: Facilitate effective communication between the international sales team and clients, addressing issues and advancing cooperation.
Administrative Support: Support the international team in handling daily and exceptional matters, ensuring the smooth progression of business processes.
Qualifications:
Language Proficiency: Fluent in English, with strong written and spoken communication skills, especially in written correspondence.
Office Skills: Proficient in office software, particularly email and document management.
Communication Skills: Excellent coordination and communication abilities with a strong spirit of teamwork, capable of managing resources effectively in a fast-paced environment.
Relevant Experience: Experience in sales support or a related field is preferred.
Why Join Us?
Growth Opportunities: Work in an international environment where you can enhance and develop your professional skills.
Team Atmosphere: Enjoy a supportive and vibrant team environment, working alongside like-minded professionals.
Career Development: We support and encourage career growth with ample advancement opportunities and training programs.
If you are excited about this challenge and eager to be a part of our team, please apply now! We look forward to your contribution in shaping a brighter future together.
Application Process:
Please send your resume to [Recruitment Email], and include “Application for Senior Customer Service Manager” in the subject line. We will contact suitable candidates as soon as possible.
Join us and help shape the future together!

為什么加入我們？
成長機會:在國際化的環(huán)境中工作，可以提升和發(fā)展自己的專業(yè)技能。
團隊氛圍:享受支持性和充滿活力的團隊環(huán)境，與志同道合的專業(yè)人士一起工作。
職業(yè)發(fā)展:我們通過豐富的晉升機會和培訓(xùn)計劃，支持和鼓勵職業(yè)發(fā)展。
如果你對這個挑戰(zhàn)感到興奮，并渴望成為我們團隊的一員，請立即申請！我們期待著您的貢獻，共同塑造更加美好的未來。

訂單管理：負責(zé)國內(nèi)外客戶訂單的承接、下達、交付和回款的全程跟進，確保客戶需求得到及時滿足。
供應(yīng)鏈協(xié)作：協(xié)助國外物料采購和供應(yīng)商溝通，處理相關(guān)郵件，確保物料供應(yīng)的順暢。
溝通橋梁：與國外銷售團隊及客戶進行有效溝通，解決問題并推動合作進程。
事務(wù)處理：協(xié)助國外團隊處理日常事務(wù)及異常情況，確保業(yè)務(wù)流程的順暢進行。

崗位要求：
語言能力：英語聽說讀寫流利，能夠自如地進行英語溝通，尤其是在書面交流方面。
辦公技能：熟練使用辦公軟件，特別是電子郵件和辦公文檔的處理。
溝通能力：具備卓越的溝通協(xié)調(diào)能力和團隊合作精神，能夠在快節(jié)奏的環(huán)境中有效協(xié)調(diào)各方資源。
相關(guān)經(jīng)驗：有銷售內(nèi)勤或相關(guān)工作經(jīng)驗者優(yōu)先考慮。