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Lead QA Tester： Responsibilities: - Oversee product quality: supervise the various stages of testing on each project; manage team projects to ensure that each has gone through at least two complete cycles of testing (all test cases executed) for final release testing milestones. Develop test plans/checklist and training(guidance) documents and assign testing tasks to the QA team. - Manage project bug database: maintain the bug written quality and make sure the bug status is properly followed/updated in the life cycle. - Support Producers and/or Developers: setup and run bug triages (bug reviews) and provide all necessary documentation. Lead discussions regarding the status of the bugs and the game in testing phase, and collaborate on prioritization of remaining issues to ensure that all bugs are resolved properly. - Manage production of all testing deliverables including: daily reports, weekly status reports, bug tracking reports, final release certification signoff report, RTM checklists, and post-mortem reports. - Manage project testing progress: provide efficiency status/risk report/milestone assessments to QA Management, Producers and Developers in different milestones. - Supervise staff (10-30 Testers, some potentially acting as associate Leaders): interview, training, evaluate KPI, and when necessary, discipline employees; establish and manage work schedules, mentor team leaders, and provide guidance to them regarding task allocation to Testers. Requirements: - Exceptional communication and writing skills. - Advanced MS Office Excel, Word, and Outlook skills. - Advanced database skills; to include Helix and Jira. - Has demonstrated that they understand and live by the departments’ core values. - Consistently provides a positive role-model to testers within the department. - 8 years game QA or Software QA experience on three shipped titles. - Comprehensive understanding of test cycles and processes. - Reliable, and can be counted on to work all scheduled shifts. - Capable of working any mandatory overtime, which can occur during the work week, weekends, and occasional holidays. - Must be able to communicate effectively in English, in both written and spoken forms. 工作職責： - 監督產品質量：監督每個項目的各個測試階段；管理團隊項目，以確保每個項目都至少經歷了兩個完整的測試周期（所有執行的測試用例），以實現最終版本測試里程碑。制定測試計劃,用例和相應培訓/指導文檔，并且分配測試任務給QA團隊。 - 管理項目Bug數據庫：維護Bug書寫的質量，確保每個Bug的狀態在生命周期及時跟進和更新。 - 支持制作人和/或開發團隊：設置和運行Bug分類（Bug審查），并提供所有必要的文檔。在測試階段領導有關Bug和游戲狀態的討論，并協作確定剩余Bug的優先級，以確保這些bug被合理的解決。 - 管理所有測試可交付成果的生產，包括：每日報告、每周狀態報告、缺陷跟蹤報告、最終版本認證報告、RTM檢查表和總結報告。 - 管理項目測試進度：及時完成項目狀態/風險/里程牌評估，向QA管理層、制作人和開發商提供相應的報告和文件。 - 監督員工（10-30名測試員，有些可能擔任助理主管）：面試、培訓、評估績效，必要時對員工進行紀律處分；建立和管理工作計劃，指導團隊領導，并就測試人員的任務分配向他們提供指導。 職位要求： - 出色的溝通和寫作能力。 - 高級MS Office Excel、Word和Outlook技能。 - 高級數據庫技能；包括Helix和Jira。 - 理解并遵循部門的核心價值觀。 - 始終為部門內的測試人員提供積極的榜樣。 - 8年以上QA測試經驗，有3個已經發售游戲測試經驗。 - 全面了解測試周期和過程。 - 可靠，可用于所有計劃班次。 - 能夠適應偶爾的加班。 - 必須能夠用英語進行有效的書面和口頭交流。