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崗位職責(zé):
? Showcasing the full capabilities of the product line, incl. its accessories, software, and solutions, by performing or assisting in FT-NMR BT spectrometer demonstrations (on-site, in house and virtual/ remote).
? Generating comprehensible customer reports and presentations of results and analyses as required.
? Creation of user documentation and training material and performing or assisting in customer training and support (on-site, in house and virtual/ remote) to familiarize customers with product usage.
? Performing and assisting in the production of marketing and sales materials. Creating videos, virtual lectures, and other documentation.
? Representation of the company and promotion of the FT-NMR BT portfolio at conferences, trade-shows, seminars, and webinars, including preparation of presentations and posters as required.
? Scientific and technical support of Sales and After Sales teams.
? Supporting Product Management with customer requirement specification and product validation during Product Lifecycle Management and customer feedback for products and solutions already available on the market.
? Creating and maintaining dedicated FT-NMR BT protocols, workflows, and optimized application sequences. Transfer and optimization of existing (high field) NMR methods to low field.
? Participating in the development of new methods. Collaboration on customer projects (publication opportunities exist).
? Performing troubleshooting to maintain demo lab instruments in peak performing condition.
? Keeping up to date with the latest knowledge applicable to high and low field NMR spectroscopy.
? Collaborating with the global expansion team as well as other stakeholders (e.g. Product Managers, R&D, Sales).
任職要求:
? Master (＞5 years NMR experience) or PhD (＞ 2 years NMR experience) in natural sciences, preferably chemistry, chemical engineering, electrochemistry or environmental science.
? Maintenance of a valid passport with flexibility for global travel