中文字幕丝袜在线56页_亚洲另类色区欧美日韩_国产精品国色综合久久_国产a一级毛片午夜剧场14,天天色综合天天,日本免费一区二区三区四区五六区,99精品免费视频

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Delivery Head - IT Service Resilience Lead.
Principal responsibilities:
1. Coordinate with relevant stakeholders within Wholesale Value Streams and across GBGF partners to ensure quick and effective response to IT service disruptions.
2. Oversee the end-to-end IT incident management process, ensuring timely identification, escalation, and resolution of incidents.
3. Collaborate with IT teams and other departments to facilitate efficient incident resolution and communication.
4. Ensure effective communication and collaboration with relevant stakeholders during incident period and problem resolution.
5. Lead post-incident reviews to identify root causes, lessons learned, and areas for improvement.
6. Drive IT problem management efforts, including identifying recurring issues, conducting root cause analysis, and implementing permanent solutions.
7. Develop and implement problem management policies and procedures to prevent incidents and minimize their impact.
8. Implement proactive measures to ensure the resilience and reliability of IT services, including regular testing and validation of contingency plans.
9. Enhance IT service resilience by developing and maintaining robust disaster recovery and business continuity plans.

Job Requirement

1. Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is preferred.
2. Proven experience in IT service management, leading incident resolution with a track record of driving successful service resilience uplift in a senior role.
3. Strong problem solving skills to address technical issues and incidents across a complex environment across IT systems and teams effectively for efficient IT service recovery.
4. Deep commitment on responding to ad-hoc IT incident escalation in timely manner and leading the problem resolution for resuming IT services with the sense of urgency.
5. Strong leadership and team management skills, with the ability to motivate and inspire others.
6. Excellent verbal and written communication, interpersonal, and stakeholder management skills, with the ability to influence stakeholders at all levels.
7. Proficiency in ITIL or other service management frameworks; relevant certifications (e.g., ITIL, COBIT) are a plus.
8. Analytical mindset with the ability to leverage data to drive decision-making and continuous improvement.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.